03
Outbound: Speed to Lead
Every form submission called back in under five minutes, day or night.
Why this costs you money
Someone who fills in your form is not waiting by the phone. They are comparing you with two or three other companies, and most of them will reply within the hour. The question is not whether you follow up — it is whether you are first.
The Lead Response Management Study found a business is many times more likely to qualify a lead when it responds within five minutes rather than thirty. The window is that narrow, and it closes overnight, at weekends, and every time your team is on another call.
Hiring for that is expensive and hiring for 2am is not really possible. So the enquiry sits in an inbox until Monday, by which point the buying moment has gone and the lead has already spoken to somebody else.
How it works
- 01
They submit, and it is recorded first
The lead is written down before any call is attempted. That order matters: a lead recorded but not called can be rung later, while a lead called but not recorded is a conversation nobody can follow up.
- 02
The agent dials within five minutes
No queue, no rota, no waiting for office hours. It calls while they are still on your site and the problem is still fresh.
- 03
It qualifies against your criteria
A real conversation about budget, timeline and what they actually need — not a phone tree. The criteria are yours, and we tune what it asks as you learn what your buyers say.
- 04
It books, and hands you the outcome
A qualified lead goes straight into your calendar. You get the transcript, the summary and the qualification before you have picked up your own phone.
What you get
- A voice agent scripted around your offer, your objections and your qualifying questions
- The callback form on your site, wired to it
- Booking into the calendar your team already uses
- A transcript, summary and outcome for every call, in one dashboard
- Lead stages and follow-up dates, so nothing sits without a next action
- Tuning on real calls after launch, not a handover and goodbye
Who it’s for
A good fit if
- Businesses that get enquiries through a form and lose them to slow follow-up
- Services where a booked call is worth hundreds or thousands, so one recovered lead pays for the month
- Teams whose leads arrive outside the hours anyone is staffed to answer
Probably not if
- Businesses with no inbound enquiry flow — there is nothing to call, and this is not a cold-outreach tool
- Transactional e-commerce where the sale completes at checkout and a phone call would be an interruption
Questions
- Is it really five minutes?
- That is the target the system is built around: the lead is stored and the call dispatched as part of handling the form submission, not on a schedule that runs later. What you see in the dashboard is the actual time on every call, so it is a number you can hold us to rather than a promise.
- What happens if they do not answer?
- The attempt is recorded with its outcome and the lead stays in your pipeline with a follow-up date rather than disappearing. You can trigger another call from the dashboard whenever you want.
- Does it sound like a robot?
- It sounds like a person on a phone call, and it says it is an assistant when asked. We would rather it be clearly what it is than have someone feel misled — the aim is a useful conversation in the first five minutes, not a trick.
- Who decides what it asks?
- You do. The qualifying criteria are yours and we write the prompt around them, then tune it on the first real calls together until it sounds like your business.
- What happens to the recordings?
- Every conversation is stored with its transcript in your dashboard, alongside the lead it belongs to. Callers who withhold their number are stored as a call without being merged into anyone's record.
The rest of it
Inbound: Call Answering
The calls you miss are usually the ones that were ready to buy.
Explore moreOn-Site: Voice Support
Visitors talk to your agent from the page they're already on — no number to dial, no wait.
Explore moreCustom Websites & E-commerce
Built from scratch around how you actually sell — no templates, no page builders.
Explore more
Hear it for yourself.
Leave your number and the agent will call you back in under five minutes — the fastest way to see whether this fits.
